Skypark Сочи

CONSUMER POLICY

The current consumer policy of SKYPARK Limited Liability Company (hereinafter referred to as “SKYPARK”) applies when individuals and legal entities purchase tickets to the Skypark Park and attractions located on its territory at the address: Russian Federation, Krasnodar Territory, Sochi, Adlersky district, s. Cossack Broad, st. Krasnoflotskaya.

The client may rebook the previously booked and paid time and date of visiting and attractions exclusively by agreement with SKYPARK on account of previously paid money, or with an additional charge, in the case when the prices change for visits and attractions of SKYPARK during the new booking period.

Changing the number of visits and attractions previously booked and paid, as well as additional booking of other attractions is possible by agreement with SKYPARK and for an additional payment according to the Price List.

For Clients who have booked services for visiting SKYPARK, as well as attractions on its territory and paid on skypark.ru, a refund is made if it is not possible to visit SKYPARK, as well as attractions, minus the costs incurred by SKYPARK to arrange visits and attractions.

Services for visiting the SKYPARK and attractions on its territory can be provided to Clients, including by persons attracted by SKYPARK.

Any objection to this policy may be filed in writing at SKYPARK.

If the Client does not receive any written objections before the specified (booked) moment of visiting the SKYPARK visits and attractions, or when the Client activates the consent function button with the SKYPARK Consumer Policy, confirms the Client's consent to this SKYPARK Consumer Policy.

PRIVACY POLICY

This document describes the privacy and information processing policy of SKYPARK Limited Liability Company (hereinafter - SKYPARK) received upon ordering, booking, paying, visiting SKYPARK, as well as attractions on its territory.

This document supersedes all previous documents.

The information collected may be personal data of visitors - individuals (hereinafter referred to as “Clients”) or specific data on companies referred to in this document as “information”.

SKYPARK collects only the information necessary for the provision of acquired services. This may include information that is not directly necessary for the provision of services, but which is required in order to be able to contact the consumer or to fulfill regulatory requirements.

SKYPARK also saves on its servers information collected by its customers for business purposes, referred to in this document as "information belonging to customers". Information owned by customers is subject to the terms of the privacy policy and processing of customer information.

PURPOSE OF INFORMATION COLLECTION

SKYPARK uses information to provide services to its Clients.

SKYPARK also uses the information to notify its customers of changes in services, failures, new products and services.

SKYPARK uses the information belonging to customers only for the provision of services. Information belonging to customers is used for system accounting and communications generated by the system, which are controlled by the client. Other uses of customer-related information are described in the privacy policy and processing of customer information.

SKYPARK may be required by law to disclose information or information owned by customers after receiving a reasonable court order.

HOW WE PROTECT YOUR INFORMATION

SKYPARK is serious about protecting information and information owned by customers. Information security policies and practices have been developed and implemented by qualified security professionals.

To comply with industry best practices, we take all reasonable efforts to ensure the confidentiality, integrity and accessibility of all information (electronic and in other formats) that SKYPARK has.

YOUR RIGHTS

You have the right to believe that the information that is collected and stored in the SKYPARK is accurate, updated and protected.

You have the right to believe that the information will not be disclosed to third parties for marketing purposes.

You have the right to “refuse” to receive regular messages from SKYPARK that are not necessary for the provision of services. Information owned by customers may only be available after contacting the customer in accordance with the privacy policy and processing of customer information.

You have the right to prohibit SKYPARK from collecting and using your information without filling out the column “Permission to use personal data”, in which case you will not be able to order, book and pay for services to visit SKYPARK, as well as SKYPARK attractions through this website.

If the Client does not receive any written objections before the set (booked) moment of visiting the SKYPARK, as well as the SKYPARK rides, or activation by the Client of the consent function button with the SKYPARK Privacy Policy, this confirms the Client’s consent to this SKYPARK Privacy Policy.

Rules of conduct on the territory of Skype Park

Forbidden:

  • throw something from the bridge! Remember that even a small coin from such a height can cause great harm to those located below;
  • smoking within the whole territory of the park and on the bridge;
  • carry glass bottles, large backpacks, quadrocopters, prams, trolleys, bicycles, scooters, rollers, etc .;
  • running and jumping the bridge; walking the bridge in high-heeled shoes, intoxicated, as well as with pets;
  • be in the park in a bikini, with a naked torso, in beach or soiling clothes;
  • to enter the park with professional video and photo equipment, without prior approval from the marketing department

We strongly recommend that you keep an eye on your things: hats, glasses, cameras, cameras and phones may fall down due to carelessness or wind.

Observe public order and be friendly to others!

ADDITIONAL INFORMATION

If you need further information regarding our privacy policy and information processing, please contact us at 88001004207.